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How to redeem your RailAid® benefits
Here's all you need to know about the details of your benefits. If you ever have any issues, contact us at railaid@italiarail.com so we can help.
1GB data
Learn more about how to redeem your E-SIM with the free 1GB data here.
3 months Italy Magazine premium membership
Enjoy exclusive access to our entire digital catalog, the Bellissimo quarterly magazine, the Buongiorno members-only newsletter, and downloadable e-books on Italian culture. For a taste, see our guide to the Best Pizza in Rome. Membership details will be sent shortly via email.
Access to ItaliaPass Lounge
Use the free WiFi, and enjoy an espresso and the snack or drinks of your choice. Use the free WiFi, and enjoy an espresso and the snack or drinks of your choice. Book your lounge access ahead of time here with the access code provided in your RailAid order confirmation email.
Other Benefits
For all other benefits, please complete the claim form linked here to redeem your benefits. We will reach out to you as soon as possible to follow up.